It’s Gonna Be A Long Week ~ I’m Sorry

I might as well apologize now.

There, I’ve said it. Those words we all hate having to say.

Why am I sorry?

This week is going to be a crazy week for me. Too much to do. And no matter how much I like hiding from the “real” world by hanging out with you fine people, I must slide you to the side a wee bit to make room for all the Mother’s Day cakes I have to make.

Yep, you heard me right. Besides my mad skills in the sarcasm world and my extremely gifted talent of finding humor in silly things, I actually can make ice cream cakes.

I’m definitely not that talented, but I have designs I can copy and I’m a great copier. I leave the art to my sister. She is the artist, I’m the smart ass who copies.

There are two times a year we sell tons of ice cream cakes and Mommy & Daddy Day’s are the biggies. So I must focus on those.

So, I will not be able to read as many of your blogs as I would like. But I promise, when I do get back on track, I’ll scroll back to catch anything good I might have missed.

I need you all to do me a favor and save all the good stuff until next week. Ok?  Cool, I knew you would all understand. Good little bloggers you all are.

Now, try not to miss my smart butt comments. I know some of you will hide and cry in the corner. Don’t worry, it will be OK. The world will not end.  (At least not until December).

Off to do a conference call, then off to make some cakes. Maybe off again to do other stuff I need, then back to making cakes. Then tomorrow wash and repeat.

Maybe one day I’ll bore you with some fun we have while making them. Like how I turned my fingers pink today from making too many pink purses. Making the purses didn’t cause the problem, my lack of keeping the tint off my fingers caused it. But that’s a story for another day.

Maybe one day I’ll show you some of the cakes we have done.

Ok, now stop reading!      I have stuff to do!    😀

 

Did I mention that I have some cakes to make?

 

~~~till we laugh again~~~

 

 

Do You Ever Feel Like You Are Talking To Yourself?

Do you ever feel like you are talking to yourself? Not the kind where you are the only one in the room and you really are talking to yourself. But the kind where you are looking at a person, speaking to them, finish the conversation, they nod then forget the entire conversation – type of talking to yourself?

First off, I know I am guilty of this at times. But normally it is due to someone just talking to get stuff off their chest and not really wanting me to memorize what they are saying. Or maybe it is my mom doing her daily rant on the phone and on my end all you hear is “uh huh”. (sorry mom, but you know I do this). I’ve been known to hang up the phone and not remember what the hour conversation consisted of. Not because I didn’t care, because I do, but really because it wasn’t the type of stuff I needed to recall in 15 min.

I’m referring to the type  of talking to yourself when you have told someone about 85 million times how to do something or not to do something but they act like it is the first time you have ever had this conversation. I get this all the time with the kids I work with. Maybe it is a teenager / young adult mentality. But I know better. I had this problem in previous jobs too with so called adults.

Tonight for example, I asked if something was done twice and was told yes (two different people). Then when I pointed out later that it still wasn’t completed (it was half done), I was told A) that that isn’t what I asked (I did for the record) and B) I explained for 2 years I’ve said it needed to be done by a certain time (which it wasn’t). I got a strange look like this was new. Which it wasn’t. I say it every single day.Everyday it seems to be a surprise. No matter which of these young folks I ask.

Sometimes I wonder if it is a mechanism the body uses of self denial that they couldn’t possibly be doing anything wrong. Because had I told them before, they surely would have rectified the behavior. Silly me thinking that after 2 years of me telling you to do something a certain way that at some point it just might stick in your noggin.

Then again, it also happens when I’m speaking directly to them and they turn away mid conversation and start doing something. I’m like, HEY, I”M STILL TALKING TO YOU.  They act like they are listening (which they aren’t). So I stop mid sentence and say – “Then what did I just say”. This is usually 40/60. Yep, 40% of the time they will shock me and at least heard part of what I said. (the part usually before they turned away from me). And even then, it will still be missing the key parts of the story/lecture/direction.

I’m not sure if this will ever change. I guess I’ll just have to keep talking to myself. It’s not like I have anything important to say. I’m just the one in charge. I think

Must be Karma. I really should listen to my mother more when she is telling me stuff.

 

~~~till we laugh again~~~

I Know She Just Didn’t Say What I Think She Said…

Those that know me know how much I pride myself on great customer service. Through the years I have preached not talk back or get into arguments with them. It’s not so much that the customer is always right; it’s more about providing great customer service. Some folks will have bad days. If a customer gets upset they are normally mad at the process or the company, not necessarily you so don’t take it personal. But there are some things I do not put up with and that is customers abusing my people. You can yell at me if you are mad, but not them. Besides, I’m way better at keeping my mouth shut when people piss me off. Well, let’s say I WAS good at keeping my mouth shut.

So, the other day, the following happened….

One of the joys of our ice cream shop is how we have 31 flavors (32 if you count them – we know you remind us every day smarty pants). Many people get flavor overload when trying to make a decision when faced with so many options. So we stand there for what feels like hours waiting for people to make a choice. It is painful to say the least. And often times it kills me just standing there when I have tons to do.

So, one of these wonderful moments were occurring the other day. This one lady and her friend were deciding. This one lady was taking F O R E V E R. Finally her friend realized it and said, “Hey, we need to decide, I’m sure she has other things she’d like to do vs waiting for us.” (awe, how nice of her).

To which her friend replied, “ITS HER JOB TO STAND THERE AND WAIT FOR US. THAT’S WHAT SHE GETS PAID TO DO.”.

NO SHE DIDN’T JUST SAY WHAT I THINK SHE SAID!

All my years of being good, left me in one minute. Before I knew it, the following left my mouth, “ No, it’s NOT my job to wait for you. I actually don’t have to wait at all. I CHOOSE to stand here waiting for you.”

She then said, “YES THEY PAY YOU TO STAND THERE.”

Now I’m not getting any happier in this situation as you can imagine. My well controlled smart ass continues to use its outside voice. “THEY, dont pay me anything, I own the place, I don’t have to WAIT for anyone. As I said, I CHOOSE to wait, now what would you like?”

Needless to say, her friend was very embarrassed, (she had no reason to be – not her fault her friend is a spoiled brat with no respect for others – especially those that are offering her their services).

The morale of the story boys and girls is this…

While yes you are paying for goods or a service, those that are helping you usually are trying to give you great service out of a desire to give you a great experience. There is no need to be rude to them when they are not rude to you. Yes there are rude service people out there. Fine, be rude back if they deserve it if you want, but there is no need for you to be rude to them when they are JUST DOING THEIR JOB as you say.  LOL.

Ok, maybe I let this get to me for no reason. Maybe I’ve worked too long with no time off. Maybe I was bored of waiting for her. Or maybe, just maybe – She was just a BITCH.

ROFL     :D