I own an ice cream shop. Odds are you have been in one just like it. As you look into the case to select an ice cream flavor, there are little tags that tell you all about the ice cream. The flavor, what’s in it, any allergens, you name it.
I wish I had a dollar for every time I watch a customer read the tag then look right at me and ask “What’s in this ice cream? and does it have nuts?” Huhhhhh?????
Now, at this point I have to bite my little sarcastic tongue. Because this is what they read on the tag: Chocolate ice cream with almonds and marshmallow’s in it (Rocky Road by the way).
Ok, now what do they think I’m going to say differently? Well, it vanilla ice cream, dyed brown. No, it has no nuts as almonds are like candy pieces.
But it isn’t only ice cream tags Johnny can’t read. If you work retail you have probably had a customer hold a product in their hand and ask if it had something in it. I fondly remember customers holding up Kitchen & Bath caulking and asking me, will this work on my tub? Hmm, wonder what that Bath part in the title is for???
So, does us verifying what they read make it true? Is it pretend till then? How have I done so well keeping my sarcastic mouth shut through the years?
Practice, practice, practice. You get lots of practice when it happens at least once a day. LOL
Ok, I need to go to bed… I have to verify some tags in the morning.